RESOURCES AND FAQS
A.) Travel advisors are convenient and accessible. We are real people that you can speak with, not just a computer. We are able to take care of every aspect of your trip, which leads to less stress and time wasted trying to navigate through all the options online yourself. We are there to assist you before and during your trip and we are always eager to hear all about your vacation once you have returned home.
B.) You may qualify for exclusive perks. We have access to room upgrades, exclusive amenities, and VIP treatment because of our strong relationships with suppliers. We are able to offer you more value for your money. Both advisors and suppliers strive to make your vacation as special as possible.
C.) We love travel. We are crazy passionate about it and are so excited to share that passion with you. We hope to inform and inspire you about destinations and experiences around the world.
D.) We create personalized experiences. We creatively and meticulously research, plan, and design a thoughtful itinerary by utilizing our knowledge, contacts, and our own experiences, in addition to, your requests and interests. We are well-informed and are continually educating ourselves on locations around the world. By doing this, it increases our ability to expertly match you to your perfect vacation. We can also offer additional travel tips and advice to assist you on your journey.
Our planning fee for customized travel covers the research, development of the proposal, up to 2 revisions to perfect your customized itinerary, booking, the managing of all components of your trip, and emergency support while traveling. Our professional travel planning fees are $150 for parties of up to 6 people for trips lasting up to 10 days and $25/traveler for parties of 7-12 people for trips lasting up to 10 days. The proposal is for one overall trip to 1 or 2 destinations with up to 4 resort or cruise recommendations per proposal. Changes in destination will require a new planning fee. Costs for groups larger than 12 will be discussed prior to services being rendered. For proposals over 10 days there will be an added planning fee of $50 per trip. Proposals over 21 days may incur additional charges. For proposals where requested dates of travel are within 60 days or less, there is an additional $100 expedition fee. Currently, travel is busy and availability is low within short travel windows. We highly recommend that you contact us regarding your travel as far out from your desired travel dates as possible, so that there is availability still open. Hotel and Cruise Only Bookings
We have access to many amazing luxury properties and exciting cruise itineraries. Working with us to book your travel will enable us to find the ideal vacation experience for you and will allow you access to our added amenity program that will offer you exclusive privileges. We'll make sure you feel like a VIP by upgrading your booking when possible so you get the additional perks and benefits that you cannot get when you book directly or through an online booking engine. These valuable benefits may include:
Complimentary breakfast for two
Upgrade (on arrival, subject to availability)
Resort, ship, food & beverage, or spa credit
Early check in/late check-out (subject to availability)
Invite-only events and shore excursions Fees For Hotel & Cruise Only Bookings - Includes Research and Booking. Travel Support not included.
$75 (for up to 6 travelers) to cover the research involved in finding you the perfect property. This covers up to 3 hotels in one location requested by the client. This allows our clients to take advantage of our preferred partner amenities. Additional travelers, over 6, may incur additional fees. Fees For Hotel & Cruise Only Booking-Includes Booking Only. Research and Travel Support not included.
This service is complimentary when a client knows their exact destination and which hotel/cruise they would like to book and no research is provided by Mosaic Shores Travel Co., LLC. This allows our clients to take advantage of our preferred partner amenities that hotels and cruise ship companies may provide. Clients may also be able to book via my Hotel Booking Engine themselves and will still have access to any available Virtuoso amenities. All planning fees are paid before any travel planning services are started. Airline Ticketing
We do not offer standalone airline ticketing. We offer it only when we are providing our client with our full customized travel planning services. Last Minute Changes
There will be a $150 fee for last-minute changes within 7 days of departure or when changes are requested during the planned trip. Cancellations
An additional fee of $75 per person will apply to all trip cancellations. (Please note: there may be additional fees or charges from suppliers dependent upon their terms and conditions.) All our fees are non-refundable.
We are both actually, but we believe that the term travel advisor most appropriately describes us, as we offer more than just travel booking services. We design, plan, and book your vacation from beginning to end, as well as, inform and advise you on all your options throughout the process.
Travel insurance offers you trip protection. You are investing a lot of money into your trip experience and it is very important that you are covered in case there are medical and/or travel emergencies.
Your insurance plan should be purchased as soon as the first deposit or payment is made toward the trip.
Yes. Clients may be able to book via my Hotel Booking Engine themselves and will still have access to any available Virtuoso amenities. Click the button below to start. Contact me directly with any questions.